Payments and security

  • All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

  • Yes, we accept online payments. All payment processing and essential customer information is fast, easy, and secure.

    Learn more about our secure store checkout experience (powered by Shopify) here.

  • For more information, you can also read Shopify's Terms of Service here or the Privacy Statement here.

  • We accept payments from major credit card companies such as Visa, Mastercard, and American Express.

Shipping and Delivery

  • Domestic shipping may take up to 5 business days.

    International shipping may take up to 14 business days.

    Due to global supply chain challenges, shipping times may be longer than usual.

  • Shipping rates may vary depending on your region and are calculated at checkout.

    Here are the full details of our Shipping Policy.

  • Yes, we offer free shipping for large domestic orders. Check your cart to see the current free shipping offer.

  • Yes, we ship our products worldwide.

    Please note that free shipping does not apply to international orders and that shipping rates may vary depending on your region.

  • You can find the full list of all our shipping zones here.

    If your country or region is not mentioned, please contact us to see if we can find a solution.

Warranty and repair

  • All our products undergo quality control.

    Our warranty covers manufacturer defects.

    The warranty covers any manufacturing, design, or material defects. Please notify us within 2 months of noticing any defect.

    It does not cover impacts, improper use, or other problems not attributable to a manufacturer's defect.

  • An extended warranty can be added to your products at an additional cost.

    Please contact us for more information about extended warranties.

  • Extended warranty may have different costs depending on the type of product and the extended period.

    Please contact us for more information.

Returns and refunds

  • Yes, we offer full and partial refunds.

    Please inquire for more information about our Refund policy.

  • A refund request may be submitted within one month of purchase.

  • In cases where the product and packaging are unopened and undamaged, you are entitled to a full refund.

    In cases where the packaging has been opened and the product used, you are entitled to a partial refund.

    In cases where a product is damaged and the damage is not covered by your warranty, you are not entitled to a refund.

    Please check our Terms of Service to see if you are eligible for a refund.

  • When an order does not include free shipping, all shipping costs (including return shipping) are covered by the customer.

  • When an order includes free shipping, only the return shipping cost is covered by the customer.